Deliveries & Returns

What are the delivery methods offered on the site?

Home delivery or to a store? However quickly you need one of our products, you can choose from our range of delivery methods so your desires and needs are always satisfied!

Please find below a table summarising the delivery charges and methods we offer.
Note: Delivery charges are automatically calculated based on the weight of your order and delivery address.

Delivery methods for United Kingdom

TOTAL WEIGHT OF MY ORDERCOLISSIMO INTERNATIONAL
< 0,5 kg £9 / 9€
0,5 kg - 1 kg £11 / 11€
1 kg - 2 kg £11 / 11€
2 kg - 3 kg £11 / 11€
3 kg - 4 kg £11 / 11€
4 kg - 5 kg £11 / 11€
5 kg - 6 kg £11 / 11€
6 kg - 7 kg £11 / 11€
7 kg - 8 kg £11 / 11€
8 kg - 9 kg £11 / 11€
9 kg - 10 kg £15 / 15€
10 kg - 15 kg £15 / 15€
15 kg - 25 kg £19 / 19€
25 kg - 30 kg £19 / 19€
ESTIMATED DELIVERY TIMES*3 to 6 days

* Expected delivery times (working days).

Preparation time: Orders received from Monday to Friday are usually prepared the same day or the following working day. Orders received on Saturdays and/or Sundays are usually prepared the following Monday or Tuesday. Items are subject to availability.



How do I get my order delivered abroad?

Baghera delivers orders to the address of your choice in mainland France as well as to nearly all other countries in Europe.
To find out the delivery methods for other countries supplied by Baghera, click here.


How do I get my order delivered to another address?

By clicking on ‘Enter a new address’, you will be able to select an address among your saved delivery addresses or create a new one.
You can choose to enter a new delivery address if, for example, the order is a gift or you prefer your order to be delivered to your work address.
Let us remind you that for each order, the invoice is only sent by email to the address linked to your Baghera customer account.



How do I return a product?

If you are not completely satisfied with your purchase, you can exchange or return your product very easily within 14 days of receiving your order.
The returned product must be in its original condition, dismantled, in its packaging, accompanied by its accessories and instructions.



What are the waiting times and methods of reimbursement?

Once we receive your products, the refund will be made within 15 working days.
If you return an item and it is still intact, you will be refunded via the original payment method.


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